Pre-sale
Why is my coupon/discount not working?
There are several reasons why a coupon or discount code may not be accepted:
1. Site-specific coupons
MOZA Racing operates multiple regional websites:
- Global: https://mozaracing.com/
- US: https://us.mozaracing.com/
- EU: https://eu.mozaracing.com/
- UK: https://uk.mozaracing.com/
*Coupons are not transferable between sites. Please ensure you use the coupon on the website where it was issued.
2. Coupon validity and restrictions
- Please ensure that the coupon was obtained through official MOZA channels. Coupons from unofficial sources cannot be used. MOZA Racing generally does not provide additional discounts outside of official promotions.
- Check that the coupon has not expired.
- Some coupons apply only to specific products, categories, or order types.
- Only one coupon can be used per order unless otherwise stated.
3. MOZA Elite Club member coupons
- Coupons issued through the MOZA Elite Club are account-specific and linked to the email used to redeem them. For example, a coupon like
MP-ABCDEFGissued forinfo@mozaracing.comcannot be used by another email account. - If you are a MOZA Elite Club member and would like to use a coupon from your account on a different email address you own, please contact us at info@mozaracing.com for assistance.
4. Why these policies exist
These measures are in place to protect every member’s exclusive benefits, ensure fair usage, and prevent unauthorized access or misuse.
Example
A coupon issued for info@mozaracing.com cannot be used with john@example.com. If you wish to transfer it, contact us for assistance.
For further assistance, please contact info@mozaracing.com or visit our MOZA Elite Club FAQ page.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article