TABLE OF CONTENTS
Shipping Time and Rules
For non-pre-sale products, MOZA Racing Store processes the order within 3-5 business days (*shipment times for each product vary depending on availability) after the order was placed, once confirmed, we will ship it according to the timescale shown on the store product page.
MOZA Racing will select a third-party shipping company with the consent of the buyer, including but not limited to 1. DHL, 2.UPS, 3.EMS, 4.FedEx. etc.
The MOZA Racing Store will choose the most suitable shipping company to provide the service according to the shipping address. You may advise us on the most appropriate shipping company for our reference, however, we may not follow this advice.
Total Delivery Time
Total Delivery Time= Handling Time + Transit Time (+ any holidays)
Handling time: normally takes 3-5 business days (*The estimated Handling time is shown for each product page). It is the time elapsed between when a customer places the order and when the seller hands the order over to the delivery service. Please note that this does not include holidays and weekends.
Normally takes 7-12 business days. It is the time between when the seller hands the order over to the carrier until its delivery to the customer’s address.
Shipping time is estimated and commences from the date of shipping, rather than the order date, and possibly takes longer than the expected date due to the invalid address, customs clearance procedures, or other causes. (Note: Kindly be advised that the relevant increased cost of address change will be borne by the customer.)
What is Partial Shipment?
Partial shipment is the delivery of an order in more than one shipment. Partial shipments are necessary when: