r12 not see by pithouse

was woking fine ! try to update my moza r12 and ks whell but app crash mid update !

now pithouse do not see the base or the ks wheel!

try uninstall pithouse and did a fresh install after ! still not see in pithouse but window detect it as (moza r12 base)  

usb is connect direct to the motherboard !

try to flash the updte direct too the base whit the FmwUpdateTool_bin_v1.2.0.15

but is not see there too 

software update is 1.3.9.36

looking for your help and advise tank you for you time

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