MOZA Base FAQ
Q: Can MOZA flight bases be used on Xbox or PlayStation consoles?
Currently, our products are only compatible with Windows PC platforms. There is no official support for Mac OS, Linux OS, PlayStation, or Xbox at the moment.
Q: Which flight games are supported by MOZA bases? (Partial List)
DCS World [Telemetry Force Feedback Supported]
War Thunder
Microsoft Flight Simulator X [Telemetry Force Feedback Supported]
Microsoft Flight Simulator 2020 [Telemetry Force Feedback Supported]
Microsoft Flight Simulator 2024 [Telemetry Force Feedback Supported]
X-Plane 11 [Telemetry Force Feedback Supported]
X-Plane 12 [Telemetry Force Feedback Supported]
IL-2 Sturmovik: Cliffs of Dover
IL-2 Sturmovik: Great Battles
Star Citizen
MOZA bases can also function as generic devices for games not listed above. In such cases, you'll need to configure the axis and button settings directly within the game. As a generic device, you can also adjust the force feedback settings using the MOZA Cockpit software to tailor the experience to your preference.
Q: Are MOZA bases compatible with flightsticks from other brands?
Currently, MOZA bases support:
F-16C Viper HOTAS Add-On Grip
F/A-18C Hornet™ HOTAS Add-On Grip
Constellation ALPHA Prime [R], Constellation ALPHA [R], and MongoosT-50CM2
16EX Metal Joystick
*Note: Some batches of the T-50CM2 flightstick may not be compatible.
Compatibility with additional flightsticks will be updated continuously.
Q: Can MOZA bases be connected with extension rods or other accessories?
Theoretically, any extension rod with compatible data cable ports on both ends can be used.
After connecting the extension rod for the first time, you need to perform a detent torque calibration in the Grip Settings section of the MOZA Cockpit software.
Q: Are MOZA bases compatible with third-party flight sim hardware?
In general, MOZA bases can be used alongside third-party devices when both are connected to a PC, such as pairing a flightstick base with a throttle quadrant or rudder pedals from another brand.
However, please note that the RJ11 port on the back of the MOZA base does not support accessories from other brands.
Q: How do I connect peripherals to my computer?
The flightstick base is powered by a 6-pin power cable and connects to the PC via USB. Compatible MOZA hardware can be connected to the flightstick base using RJ11 cables, which then connect to the PC via the base's USB port.
Some MOZA hardware can also be connected directly to the PC via USB, depending on your needs.
Q: Can I use non-official cables (e.g., USB, RJ11 not provided by MOZA) to connect the base to my computer?
Theoretically, any RJ11 or USB cable with the correct connectors can be used. However, since these are third-party cables, MOZA cannot guarantee full compatibility or functionality.
Q: What should I do if the flightstick's center position is incorrect?
The MOZA base automatically calibrates the center position upon powering on. However, due to variations in user setups and flightstick weights, you can manually adjust the center position in the Grip Settings section of the MOZA Cockpit software.
Q: What should I do if the base unit won't power on?
Please check the following:
Is the power cable securely connected?
Is the switch on the power cable (if present) turned on?
Has the switch on the back of the base been pressed?
Is the light on the back of the base lit?
If everything appears normal, check for:
Any damage to the power cable or power supply.
Any visible damage to the power port on the base.
If the issue persists, please contact our technical support team at [email protected] for further assistance.
Q: The base unit has no response after connecting to power or suddenly stops responding during gameplay. What should I do?
Check if the power cable is loose.
Check if the light on the back of the base is blinking.
If the light is blinking, press and hold the power button for 3 seconds to restart.
If everything appears normal, open Windows Game Controllers to check the device connection status.
You can access it by typing "joy.cpl" in the Windows search bar or by opening it through the Control Panel.
If the device appears in the list, select it, click Properties, and test its functionality under the Test tab.
If the device works normally, try reconfiguring it in the game.
If the device doesn't work properly, check its configuration in MOZA Cockpit software.
If the device doesn't appear in the Windows Game Controllers list or isn’t detected by MOZA Cockpit, please contact technical support at [email protected].
Q: Can I mount the MOZA base on a custom or third-party cockpit?
MOZA bases can be mounted on custom rigs or used with the desktop clamp (for MOZA AB9 Base), as the bases feature integrated mounting holes.
*If you're using a third-party cockpit, mount, or simulator rig (e.g., Playseats, Obutto, Next Level Racing), please consult the manufacturer for compatibility with MOZA products.
Force Feedback and Software FAQ
Q: How do I install MOZA Cockpit software?
Download and run MOZA_Cockpit_Installer.exe.
Click Continue.
Select the installation path. You can install MOZA Cockpit on any disk. For system disk installations, it’s recommended to use the default path.
Read and accept the user agreements, then click Continue.
Enter a name for the Start Menu shortcut (default: "MOZA Cockpit") and click Continue.
Ensure you have sufficient disk space, then click Install.
Allow Windows to grant permissions if prompted.
Wait for the installation to complete.
You can either run MOZA Cockpit immediately or start it manually later. Click Finish to complete the installation.
Q: How do I set up the MOZA Cockpit for the first time?
Upon your first launch, you'll see an initialization window where you can select your preferred language, appearance settings, and whether to enable auto-start. Once you've made your selections, click Complete to complete the initialization process.
Note: Some games may require automatic configuration for telemetry data export. If you encounter any errors during telemetry initialization, please reach out to us through error reporting or other support channels for assistance.
Q: What should I do if MOZA Cockpit or the game does not recognize my flightstick?
If you're using a third-party flightstick, first ensure it’s listed on the MOZA Cockpit flightstick page. If it is supported, try unplugging and reconnecting it. If the issue persists, please contact us at [email protected].
Q: What should I do if Steam games do not recognize the base?
To resolve this, open Steam and navigate to “Steam > Settings > Controller”, then uncheck “Generic Gamepad Configuration Support” in the Controller Settings. If the problem persists, reinstall Steam.
Q: My flightstick doesn’t respond in-game after repowering it or reconnecting the base's USB cable. What should I do?
Reconnecting the USB cable during gameplay may disrupt the connection to the device. To resolve this, fully exit the game and restart it.
Q: The flightstick's axes/buttons are bound in-game but aren’t functioning. What should I do?
This issue may arise from a disruption in the game’s controller recognition. Please exit the game and restart the base, then rebind the axes/buttons before launching the game.
Q: The overall force feedback feels too strong or too weak, how do I adjust force feedback strength in-game?
For games that support force feedback, such as:
DCS World
War Thunder
IL-2 Sturmovik: Great Battles
IL-2 Sturmovik: Cliffs of Dover
Please follow these suggestions to adjust your settings:
Adjust the force feedback strength in-game: For games like DCS and War Thunder, you can modify the force feedback strength directly within the game settings.
If the settings are correct but the results are still not ideal, try the following:
In the Basic Settings section of the MOZA Cockpit software, adjust the Game Force Feedback Gain parameters if the overall force feels too strong or too weak.
Additionally, you can fine-tune the flightstick's vibration effects in the "Telemetry Force Feedback" section of the MOZA Cockpit software.
Q: The overall force feedback feels too strong or too weak, how do I adjust force feedback strength for telemetry-supported games?
For games that support telemetry force feedback, such as:
Microsoft Flight Simulator X
Microsoft Flight Simulator 2020
Microsoft Flight Simulator 2024
X-Plane 11
X-Plane 12
For games like Microsoft Flight Simulator and X-Plane, you can adjust basic force feedback parameters in the Basic Settings section of MOZA Cockpit software.
Additionally, you can fine-tune the flightstick's vibration effects in the "Telemetry Force Feedback" section of the MOZA Cockpit software.
Q: How to use third-party flightstick in MOZA Cockpit software?
Click on the flightstick icon in the My Devices section of the main interface to navigate to the flightstick settings page. You can also access the settings page through the flightstick icon in the left sidebar.
For HOTAS flightsticks using a standard 5-pin mini DIN connector, select "MH16" from the Grip Type Select dropdown in the flightstick settings to recognize all button inputs.
If you choose to use a MOZA flightstick, after selecting the corresponding option, you will see a diagram of the flightstick and its buttons on the right side.
For other sticks that use a non-standard connector, please select the corresponding options.
Note: Axis input from third-party flightsticks will be supported in future versions.
Q: What is the purpose of the hat switch mode?
The hat switch mode is designed for flightsticks equipped with 8-way hat switches, such as the MH16 and MA3X. In D-Pad mode, the hat switch functions as a view control.
Q: How to report an error / MOZA Cockpit crashes / Error report submission failure?
If you experience any program errors or crashes while using MOZA Cockpit, you can submit an error log via the "Error Report" section in the settings. This log will include your firmware details and MOZA Cockpit software information.
Please follow the prompts on the "Error Report” interface to enter your contact information and describe the issue.
Note: After your error report is successfully submitted, you will receive an error report number. Keep this number for your records, as our support team may reach out to you if needed. If you prefer not to be contacted, please specify that in your report.
If the error report submission fails, please enable Proxy Mode in the Settings under Preference, and try submitting again. If you’re still unable to send the error report after enabling Proxy Mode, click the "Save Report as..." button to create a compressed file (with a .zip extension) that contains the error information. You can then attach this file and email it to our support team at [email protected].
Additionally, any feedback or suggestions regarding the MOZA Cockpit software or MOZA Flight products are welcome and can also be sent to [email protected].
Q: Do I need to run MOZA Cockpit in administrator mode?
No. Administrator mode does not provide additional functionality.
Q: What is the purpose of the game path settings?
On the right side of the main interface, you'll find a list of available games. This list serves as quick-launch buttons, allowing you to start games directly through the MOZA Cockpit software.
If you installed the game via Steam, simply hover over the game icon and click to start.
If you downloaded the game from the official website, hover over the game icon, click the Windows icon in the top right corner to switch to Path Mode.
After switching to Path Mode, click the Config button.
Browse to the game's installation directory and select the executable file (.exe). Once set, click Launch Game to launch the game!
Note: For certain games that require configuration to export telemetry data, automatic configuration and script/plugin installation will be performed during the first launch. If an error occurs during telemetry initialization, please contact us via the error report feature or through our customer support channels.
Q: No force feedback when playing games, what should I do? (For supported games)
As of early April 2025, MOZA Flight products support games including (but not limited to): DCS World, X-Plane 11/12, Microsoft Flight Simulator 2020/2024, Star Citizen, War Thunder, IL-2 Sturmovik: Great Battles, and IL-2 Sturmovik: Cliffs of Dover. The base also supports other games that utilize standard HID force feedback output.
For games that do not natively support telemetry-based force feedback, MOZA Cockpit employs our self-developed MCLS technology to simulate force feedback. This technology calculates forces acting on the aircraft using the game's telemetry data and generates corresponding force feedback signals.
Games currently supported by MCLS telemetry force feedback include:
DCS World
Microsoft Flight Simulator 2020/2024
X-Plane 11/12
Planned support for MCLS telemetry force feedback will be gradually rolled out for additional games, including (but not limited to):
War Thunder
IL-2 Sturmovik: Great Battles
These updates will be introduced in future software versions.
Q: I have launched the game; how do I select the preset file for a specific aircraft?
Click the base icon on the main interface or the presets icon (located in the bottom-left corner of the sidebar) to access the presets menu.
In the My Devices page, use the filters at the top to select your device, game, and aircraft model to find either MOZA's official presets or your custom presets for your aircraft.
Note: Presets within the same game can often be applied to multiple aircraft models. The main purpose of presets is to adjust the driving feel and force feedback for different aircraft by loading specific parameters.
You can enable the Auto Presets Matching feature in the top-right corner of the page. This allows the MOZA Cockpit to automatically match the correct preset when you switch aircraft.
*The preset feature at the top of the base settings page is still being optimized. For now, we recommend using the presets menu in the bottom-left corner of the sidebar for preset matching.
Q: How do I create a new preset?
Adjust all the parameters in the base settings interface to your desired configuration. Click the "Save As” button in the preset menu at the top of the base settings page. Enter a preset name and select the corresponding game and aircraft model to save it.
Note: In the current version, if you want to overwrite an existing preset, simply enter the same preset name when saving.
Official presets cannot be overwritten.
Q: What do the sliders in the base basic settings do?
The basic settings include Maximum Torque Output, Overall Force Feedback Intensity, Spring, Damper, Inertia, and Friction.
The forces used to simulate feel are divided into two types:
Constant Forces: A steady force in a specific direction.
Periodic Forces: Vibrations with varying amplitude and frequency.
Torque:
The "Maximum Torque Output" option in basic settings restricts the maximum torque output on the X or Y axis. Any effects exceeding the set maximum will be cut off. Hover over the info icon for more details.
The "Overall Force Feedback Intensity" option in the basic settings proportionally scales the actual output force feedback, including both constant force and periodic force, according to the set percentage. Hover over the info icon for more details.
Spring
The "Spring" in basic settings adjusts the centering force based on the flightstick's displacement from the center. The farther the displacement, the stronger the force.
This is a constant feel independent of game or telemetry feedback.
Damper
The "Damper" in basic settings adjusts resistance based on the flightstick's movement speed. Faster movements result in stronger damping.
This is a constant feel independent of game or telemetry feedback.
Inertia
The "Inertia" in basic settings adjusts resistance based on the flightstick's acceleration. Sharper movements result in stronger inertia.
This is a constant feel independent of game or telemetry feedback.
Friction
The "Friction" in basic settings adds a constant friction force, independent of displacement, speed, or acceleration.
This is a constant feel independent of game or telemetry feedback.
Q: What are the differences between the force feedback output modes?
The MOZA bases supports three force feedback modes:
Direct Input: The game directly controls the force feedback effects of the input device, making it ideal for games with native force feedback support.
Telemetry FFB: MOZA Cockpit retrieves telemetry data from the game and calculates the corresponding force feedback effects. In this mode, Direct Input force feedback is disabled. This mode is recommended for games that lack native force feedback support or have poor-quality force feedback output.
Integrated FFB: Both the Direct Input force feedback signals (via HID) and Telemetry FFB signals are active simultaneously. Users can customize the blend ratio between the two signals using the "Game Force Feedback Gain" slider in the Basic Settings menu.
Q: How do I calibrate the base?
Click the Base icon on the main interface or the Base icon in the left sidebar to enter the base settings page. On the right side of the page, you'll see the Auto Calibration button. The base automatically performs a calibration process each time it powers on, moving the X and Y axes to their maximum physical range before returning to the center position.
If the base's center point shifts during use, you can either restart the base or manually click Auto Calibration to recalibrate. Once clicked, a popup window will display the calibration status. You can cancel the calibration process at any time by clicking the Stop Calibration button.
If you only need to calibrate the X or Y axis individually, you can click the Start Calibration button next to the corresponding axis label. A 10-second countdown will then appear on the screen. Please move the flightstick to the maximum travel position of the corresponding axis 1 to 2 times before the countdown ends, and then return the flightstick to the center position.
Q: The base is detected in the game, but I can't bind any buttons. What should I do?
This issue may occur because the game detects the base and its button extensions as separate devices, displaying multiple HID device names. The first listed device is typically the base itself, while the others represent button extensions. If you're unable to bind buttons with the selected device, try selecting another device with the same name and attempt the binding process again.
Q: How do I reset the base?
If you encounter abnormal behavior while using the base or after updating the software or firmware, you can try resetting the base.
To reset the base:
Go to Basic Settings and click the Reset Base button.
Before resetting, move the flightstick near the center position, then remove the flightstick and extension rod.
Click Start Calibration to start the reset process.
During the reset, avoid touching the base to prevent reset failure. Once the progress bar reaches completion, click Calibration Complete to finish the reset process.
Q: How do I limit the flightstick's maximum travel? How do I set a soft limit?
To configure the flightstick's travel limits:
Go to Base Settings and select the Axis Travel tab.
Below the X and Y axis curves, you'll find Axis Positive Travel Limit and Axis Negative Travel Limit options (Soft Limits).
Left corresponds to X Negative, right to X Positive, forward to Y Negative, and backward to Y Positive.
Once set, the flightstick will generate increased resistance when reaching the defined limits.
Q: How do I upgrade the firmware?
Click the Firmware Upgrade button in the bottom left corner of the interface.
On this page, you can view the firmware versions of all connected devices.
Click Firmware Manager in the top right corner. Note that MOZA Cockpit software must be closed before launching the upgrade tool— a popup window will prompt you to close the software.
Once the upgrade tool is running, select the Online Update function to update the firmware of the corresponding device.
If you'd prefer to update via an offline firmware package (.bin), uncheck the Online Update option, then drag and drop the firmware update file onto the device icon to start the upgrade process.
Q: What do the green and red dots on the axis position indicator represent?
The green dot represents the logical axis value, which is the final axis position output sent to the game. The red dot indicates the logical torque value, reflecting the force feedback output from the base. Similarly, in the axis value displayed below the indicator, green text shows the logical axis value, while red text shows the logical torque value.
Q: What should I do if the force feedback feels abnormal, such as excessive jitter, amplitude, or frequency?
First, ensure both your firmware and software are updated to the latest versions, then select the MOZA’s official preset again.
If the issue persists, it may be caused by telemetry force feedback parameters. Try switching to Direct Input Mode to see if the issue disappears. Then, switch back to Telemetry FFB Mode, disable all telemetry force feedback effects, and enable them one by one to pinpoint the problematic effect.
If a specific effect is causing the issue, try fine-tuning its corresponding parameters.
If the issue remains unresolved after adjusting the parameters, please contact our customer service team for further assistance.